Diana serves as the Director of After-Sales Service at Packaging, overseeing the customer service team and ensuring seamless communication throughout the entire customer journey. With a deep understanding of the cosmetic packaging industry, Diana plays a pivotal role in guiding clients from the initial inquiry stage through to post-delivery support.

She leads her team in providing expert advice on customized product designs, helping clients create packaging solutions that meet both functional and aesthetic needs. Diana is dedicated to ensuring every question is answered and every concern addressed, fostering trust and satisfaction among clients.

Under her leadership, the after-sales team excels in resolving issues quickly and efficiently, maintaining strong client relationships and upholding the company’s reputation for exceptional service. Diana’s commitment to professionalism and her passion for client success make her an invaluable asset to the company’s operations and customer experience.